After sales service in BEGCO, as a domestic company with a modern and different approach towards the task, is provided aiming at customer orientation to keep customers happier than ever.
About the after sales services system:
The products of BEGCO are under an extended “Guarantees” umbrella. For the purpose, the faculty of “After Sales Services” has been established with various devices and equipments.
Most important characteristics of BEGCO “After Sales Services” :
• Providing services in the shortest possible time
• Providing the required training and technical consultancy in terms of products and their installing methods
• Provision of services throughout the country
• Substitution parts, payment loss coverage, and spare parts
The objectives of BEGCO “After Sales Services”
- Extension of service provision areas
- Improvement of service quality
- On time provision of spare parts
- Clear services and support
- Understanding customers’ needs and trying to meet them
- Good manners with the customers